Overview
From $84,156 to $106,454 Annually
110 State Street
Albany, NY 12236
Minimum Qualifications
Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NYHELPS Program:
Non-Competitive Qualifications for appointment under the NY HELPS Program:
For appointment to an Information Technology Specialist 3 (SG-23), you must have:
1. Five years of professional experience in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.
OR
2. A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science and two years of experience; or a bachelor's or higher-level degree in any field and three years of experience; or an associate degree with 15 semester credit hours in a computer science field and four years of experience.
Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law.
Transfers:
For 52.6, 70.1 and 70.4 transfer to an Information Technology Specialist 3, salary grade (SG)-23, you must have one year of permanent competitive service in an approved title for transfer allocated to an SG-21 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Non-Competitive Promotion (NCP) qualifications:
You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Information Technology Specialist 2.
NCP notes:
If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.
If the number of interested candidates who meet the promotional qualifications is more than three, the agency; at its discretion, may nominate one or more of the candidates for a provisional promotion under the provisions of Section 65 of the Civil Service Law.
Duties
- This position resides on the Cross Dimensional team in the bureau of PeopleSoft & Payment Applications within the Chief Information Office.
- Code new programs and modules and make changes to existing programs and modules.
- Collaborate with functional and business units from the Division of Retirement Services to gather and refine business requirements.
- Analyze functional requirements and develop technical requirements/specifications.
- Investigate ways to apply delivered PeopleSoft technology as a solution to business problems, providing associated benefits and risks of the approach.
- Analyze the best approach for implementing customizations.
- Assist team members with development tasks.
- Assist team members in creation of design documents and other related system documentation.
- Develop, review, and approve technical designs.
- Acquire and demonstrate strong technical knowledge in supported functional areas.
- Communicate and negotiate with functional and business customers regarding work priorities and provide feedback on the status of work being performed.
- Ensure coding standards follow best practices.
- Perform program testing/tuning and assist others.
- Ensure test plans and test conditions are created, including regression conditions, and all conditions have been successfully tested.
- Help staff troubleshoot production issues and provide overnight and weekend on-call support.
- Assist in researching and remediating technical issues.
- Review overnight batch reports and resolve outstanding issues left from overnight batch runs.
- Conduct technical walkthroughs and code reviews of proposed system changes.
- Provide technical support to functional teams through user acceptance testing of code changes, ensuring remediation of any defects.
- Assist staff with implementing new features and resolving technical issues.
- Troubleshoot and resolve programming issues as reported by functional and business customers.
Knowledge, Skills & Abilities
- Demonstrated experience in PeopleTools/App Designer.
- Demonstrated experience in SQL.
- Demonstrated experience in object-oriented programming is preferred.
- Demonstrated experience with programming tools/IDEs (i.e. Eclipse, Ultra Editor, etc.).
- Demonstrated experience with database management tools (i.e. Oracle SQL Developer, PL/SQL Developer, TOAD, etc.).
- Excellent at communicating with technical staff and customers.
- Strong analytical thinker with excellent troubleshooting and problem-solving skills.
- Demonstrated experience in handling high pressure situations, including the ability to work under tight deadlines, troubleshoot production issues (both during shift and on call), and able to shift priorities with minimal guidance.
- Demonstrated experience in adapting to new technologies as the environment changes.
- Strong self-starter, with ability to pick up quickly on new technologies even when training and expertise are limited.
Additional Comments
Telecommuting
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
Kathy Shellhamer
P: (518) 474-1924
F: (518) 486-6723
[email protected]
Division Contact
Lisamarie Hitchcock
[email protected]
To Apply
Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications. Reference Item #03795-KKS on your cover letter for proper routing.
Be sure to include a copy of any unofficial transcripts if there are educational requirements / minimum qualification substitutions for this position. Documents must be sent as unlocked and accessible attachments.